Welcome to sarong.vip (the "Site"). These Terms of Service constitute an agreement between you and the Site operator, SarongOEM, governing your use of the Site and its services. By registering, signing in with Google, placing orders or submitting customization requests, you confirm that you have read, understood and agreed to these Terms. If you use the Site on behalf of a company, you confirm that you are authorized to do so.
If you do not agree to any part of these Terms, please stop using the Site immediately.
The Site provides wholesale and custom buyers with product displays for printed sarongs, beach pareos and resort textiles, tier-based pricing, sampling and bulk customization, online ordering, order tracking and after-sales support. Prices and minimum order quantities depend on the membership tier shown after login.
We may modify, suspend or discontinue features for operational reasons with reasonable advance notice; confirmed orders remain unaffected.
You must provide true, accurate and complete registration details and safeguard your credentials. Accounts are for your own or your company's use only and may not be lent, transferred or used to place orders for others in order to circumvent pricing rules. Losses caused by poor credential management are your responsibility; please notify us promptly of any unauthorized access.
If you use Sign in with Google, the Site obtains only your account identifier, email, name and avatar via Google OAuth 2.0 to create or match your account (see Section 4 of the Privacy Policy). You are responsible for the Google account you link, and may revoke access at any time in your Google Account permissions.
We may suspend or terminate accounts where false information, fraud, abusive ordering or other violations are found, and reserve the right to claim resulting losses.
We strive for accurate images, specifications and descriptions, but reasonable variations may occur due to screen colour differences, fabric batches and manual measurement. Customized goods are governed by the approved sample and written technical specifications.
Prices, shipping costs and lead times shown on the Site are indicative until an order is confirmed in writing and do not constitute an irrevocable offer. An order is formed once we confirm payment and production scheduling. Changes to specifications, quantities or delivery dates require written agreement.
Artwork, patterns, logos and designs you submit must be legally owned by you or properly licensed, and must not infringe third-party copyrights, trademarks, patents or other rights. You are liable for claims, penalties and losses arising from infringing artwork.
You authorize us to reproduce, print and process such artwork solely to fulfil the order. Ownership and confidentiality of artwork and samples follow the parties' written agreement; absent such agreement, they remain with the submitting party. Site design, copy, photography and software are owned by the Site or its licensors and may not be copied, scraped or commercially reused without permission.
Bulk production begins after sample approval. Rework and delays caused by errors in artwork you approved are at your cost and responsibility.
Prices, currency, trade terms (including DDP), freight, duties and tax allocation are governed by the order or proforma invoice. Payments must be made through approved channels, and bank charges and exchange differences are borne by you. Payment data is handled by third-party providers; we do not store full card details.
If payment is not made as agreed, is reversed, or is flagged as risky, we may suspend production and shipment until settlement or risk clearance.
Lead time starts once payment, approved artwork and production scheduling are complete. We are not liable for delays caused by force majeure, customs inspection, port congestion, carrier delays or incomplete information supplied by you, but will notify you promptly and assist in resolution.
Inspect quantity and appearance and report discrepancies in writing within the agreed period (or 7 days if none is agreed); otherwise the goods are deemed accepted. For confirmed quality defects attributable to us, we will replace, rework or refund as agreed. Differences arising from use, washing, storage or approved artwork are excluded. Customized goods are not returnable except for quality defects.
You must not use the Site to:
Google sign-in, payment, logistics, email and analytics are provided by third parties and subject to their own terms and privacy policies. We are not responsible for their availability, content or conduct, but select providers carefully and will reasonably assist you in resolving disputes.
The Site is provided "as is". Except where mandatory law provides otherwise, we make no express or implied warranty that the service will be uninterrupted, error-free or fit for a particular commercial purpose. To the extent permitted by law, we are not liable for losses caused by force majeure, network or third-party failures, or changes in regulation.
To the maximum extent permitted by law, we are not liable for indirect losses, lost profits, goodwill or data loss, and our aggregate liability for any single dispute is capped at the amount actually paid for the order in question.
We may revise these Terms for business or legal reasons; revisions take effect when posted here with an updated effective date, and continued use constitutes acceptance. You may stop using the Site and request account closure at any time, without affecting existing orders or accrued rights and obligations.
The processing of personal information, including Google sign-in data, is governed by our Privacy Policy.
These Terms are governed by the laws of the jurisdiction where the operator is established. Where an order or written contract specifies different jurisdiction or trade terms, that document prevails. Parties shall first seek an amicable settlement; failing that, the dispute shall be submitted to the competent authority with jurisdiction.
For questions about these Terms, contact sarongvip@gmail.com. Effective date of this version: 2026-11-11.
Please also read our Privacy Policy.
